VP of Operations (Telemedicine)
VP of Operations
Industry
Addiction, Telemedicine
Capital
Series A, $20M total
Team Size
84
By the Numbers
146
Identified
47
Vetted
12
Introduced
1
Placed
84
Days
The Challenge
The Vice President of Operations represents a critical addition to the team, ultimately responsible for implementing and optimizing company-wide processes for scale. They will oversee core processes related to patient enrollment, end-to-end user experience, patient outcomes, and enterprise partnership implementations, having done so in a tech-enabled care delivery setting. They will also oversee administrative and other operational functions related to the business as a whole. Lastly, they will mature the company’s processes as it enters a high-growth phase of health plan implementation and market rollouts.
The Mandate
Attributes
Ideal
Operational Experience
Sets & exceeds company OKRs
Process & Infrastr.
Create & implement ops processes
Enterprise Product
Payer / at-risk provider
Growth/Scale
5x+ rev growth at VC-backed co
Financial Responsibility
P&L ownership
Team Management
Scales clinical + non-clinical teams
Entrepreneurial Mindset
Thrives in growth orgs
Mission-driven
Is “all in”
Board / Investor Relations
Strategic & active participant
Culture
Builds culture
Vulnerable Populations
Behavioral health / addiction
Location
Located Locally or open to relocation